DollarPromo is dedicated to sustainability by offering products that are sustainably sourced and environmentally friendly. You can find these eco-conscious options in our Eco Collection or by using the Eco Filter to sort through our catalog. Both tools make it easy to choose products that align with your green values.
FAQ
We know that it is important to make sure that you know everything before making a purchase. If you have any other questions, please feel free to reach out to us at +1 (844) 876-7491 or orders@dollarpromo.com
What if I don't have artwork?
No worries! We will create the artwork for you for free. Just provide us with your ideas or any reference material, and our design team will take care of the rest.
How do I place an order?
Placing an order with DollarPromo is simple. Browse our products, select the ones you like, and follow the on-screen instructions to customize and place your order. If you need any assistance, our customer service team is here to help.
What are your payment options?
We accept various payment methods including credit/debit cards, PayPal, and bank transfers. For larger orders, we can also discuss alternative payment arrangements.
How long does it take to receive my order?
The delivery time depends on the product and the customization required. Generally, it takes about 7-10 business days for production and shipping. We will provide you with an estimated delivery date when you place your order.
Can I see a proof before my order is finalized?
Yes, we provide digital proofs for your approval before finalizing the order. This ensures that you are satisfied with the design before we proceed with production.
What is your return policy?
We strive for complete customer satisfaction. If there is an issue with your order, please contact us within 30 days of receiving your items. We will work with you to resolve the issue, whether that means providing a replacement or a refund.
Do you offer bulk discounts?
Yes, we offer discounts for bulk orders. The more you buy, the more you save. Contact us for a quote on large orders.
What does DollarPromo do for the environment?
How can I contact customer service?
You can reach our customer service team via email at email adsress or call us at phone numer. We're available Monday through Friday, 9 AM to 5 PM EST.